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Frequently Asked Questions
Connecting to your webmail account is a fairly simple process. To get started open up a new window of internet explorer. You will then type: http://webmail.yourdomain.com Where yourdomain.com is the domain that you own. Here it will ask you for a username and password. Your username will be your full email address, including the domain. The password will be different for everyone, and you can change it at any time.
Accessing your email requires an email client program, such as Microsoft Outlook, Outlook Express, Eudora, and many others. Each program has it's own installation steps and you should follow the instructions or help included with the product. At some point during the setup, the following information will be required: POP3: mail.yourdomain.com SMTP: mail.yourdomain.com Again, where yourdomain.com is the domain that you own. Your username will be your complete email address, and your password will be different for each user. If you do not know your email address and / or your password, please contact the Webmaster.
Your FTP account gives you quick access to your new website. You can connect to your FTP account in a variety of ways. One of the most popular ways is to use 3rd party software, such as CuteFTP or WS_FTP. Another way, which is a bit quicker but doesn't always support the option of file uploading, is simply using Internet Explorer. No matter which method you will be using, you will need to know the following information: FTP Address Username Password The FTP Address of your website will be: (where yoursite.com is the domain that you own) Both your Username and your Password will be unique. If you do not know these values, please contact the Webmaster. To access your FTP account using 3rd party software such as CuteFTP or WS_FTP, you should just enter your information when asked for it. The program should do the rest when you click Connect. To access your FTP account using Internet Explorer, just type in the FTP address of your website into the location bar. It should bring up a window that requests your username and password. After entering this information and clicking Ok, all the files on your website should be listed in Internet Explorer.
Both of these functions are used most often on websites or servers that do not have FrontPage Extensions installed on them (such as Unix). In cases such as this, FrontPage's Publish Web feature can help you maintain your site more efficiently and conveniently than a standalone FTP client can. To use the Publish Web feature, open your local Web in FrontPage and choose Publish Web from the File menu to begin the process. The Publish Web wizard first requests the location of the remote site. Type the full address of your site in the following format: (where yoursite.com is the address of the server and directory specifies the directory on the server from which your Web is served) You must include the full path for the destination, or FrontPage will attempt to put the files into your account's main directory. This is bad for three reasons. First, the main directory might not accept uploads because of restrictions set by your Administrator. Second, your site might not work, because Administrators typically establish separate directories for Web documents, with the Web server restricted from accessing any other directory. FrontPage has an option to clear out old files, removing anything from the destination directory that isn't part of the current upload. If you upload to the main directory, you can inadvertently delete files. The Publish Web dialog contains three main buttons: Show, Options, and Publish. When the dialog first opens, it displays only the files and folders belonging to the Web on your local machine; clicking Show opens a second window, which lists the files in your account on the FTP site. The Publish button starts the transfer process. Before performing the publishing operation, however, click the Options button to get to the Publish tab of the Options dialog. Here you can tell FrontPage to transfer only those files that have changed or to transfer all files and thus overwrite any identically named files in your destination account. You can also instruct FrontPage to determine whether the files have actually changed. The default option is to have the program compare the files on the local and remote Webs, but you can opt for an easier and faster method in which FrontPage simply compares the time stamps of identically named files and overwrites the older version with the newer one.
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